Top award for ABP’s Lowestoft Haven Marina
January 21, 2014
Associated British Ports’ (ABP) Lowestoft Haven Marina has recently been awarded runner up Coastal Marina of the Year in the first-ever Yacht Harbour Association (TYHA) Marina Awards, held at the London Boat Show in January.
The marina, opened in 2003, gained Five Gold Anchor status in August 2007 – the highest accreditation that can be achieved. During the last 12 months Lowestoft Haven Marina has made significant progress in becoming one of the top marinas on the East Coast. ABP has invested significantly to deliver facilities at the marina which offer the standard expected by berth holders at a Five Anchor Marina.
The prestigious award follows the results of a customer satisfaction survey.
Robert Beare, ABP Lowestoft Marina Manager, said: "It was an honour to receive this prestigious award and I would like to thank all the members of the marina staff who have worked so hard.
"It is very pleasing that our berth holders recognise the efforts that have been made. I would like to take this opportunity to thank all our customers who took the time to complete the feed back forms. The positive comments really are appreciated - we look forward to continue working to ensure that Lowestoft Haven Marina is a happy, efficient and enjoyable location for berth holders and visitors alike."
Alastair MacFarlane, ABP Port Manager East Anglia, said: “It’s great that Lowestoft has won this award. All our marina staff both at Lowestoft and Ipswich are delighted to have Lowestoft’s efforts recognised. This highlights their dedication to meet the needs of our marina customer community.”
Libby Gordon from TYHA said: “These awards are an excellent way to acknowledge the hard work that marina staff do not only in the UK, but all over the world. We are grateful to our sponsors GJW Insurance for supporting this year’s awards and hope to build on the awards in future years.”
Lowestoft Haven Marina is one of four owned by ABP: Ipswich, Fleetwood, and Town Quay in Southampton. As well as Lowestoft, Ipswich boasts Five Gold Anchor status, while Fleetwood and Town Quay have Four Gold Anchor status. Town Quay also had the honour of being shortlisted for the Marina of the Year award.
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